With network connection, specify the scanner to use with IJ Network Scanner Selector EX. With network connection, check the connection status and reconnect as needed.With USB connection, check the connection of the USB cable and reconnect as required.Refer to the application's manual for details. Make sure that the selected application source is correct.Make sure that your scanner or printer is turned on.(It is disconnected from LAN, if using on LAN.)

Wait for the device operation to finish, then scan.Ĭannot communicate with scanner for these reasons:.

Printer is in use or an error has occurred.

If the same error message still appears, contact the service center. Restart the computer, then reconnect your scanner.

Make sure that your scanner or printer and the computer are connected correctly.ĭelete MP Drivers, then reinstall MP Drivers from the Setup CD-ROM or our website.įor how to delete MP Drivers, see Deleting the Unnecessary MP Drivers.

Turn off scanner and follow instructions in User's Guide. If an error message for ScanGear (scanner driver) appears, check the error code and follow the corresponding solution.

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