Please contact the owner of the account to get delegate permissions in Lync. You do not have permissions to schedule online meetings on behalf of the owner of this account. When you try to create the online meeting, you receive the following error message: For example, you cannot schedule a meeting on behalf of someone else. Contact your support team with this information.ĭelegate functionality may be broken. Your Outlook profile is not configured correctly. If you click the Conversations tab ( ), and then you click View more in Outlook, you receive the following error message: The Skype for Business Configuration Information feature (hold down the Ctrl key and right-click the Skype for Business 2016 system tray icon) shows a вЂњMAPI unavailableвЂќ status, as shown. Additionally, you may experience the following symptoms: When this issue occurs, the MAPI connection is unavailable to Skype for Business 2016 clients.

This issue may occur for Office 365 Exchange Online or Exchange On-Premises users. You upgrade an existing Office 2013 installation to Office 2016, and then you create a new Outlook 2016 Exchange Server profile.You have a new installation of Office 2016, or you create a new Outlook 2016 profile.This issue occurs in the following scenarios:

In certain situations, the MAPI connection to Exchange Server may not be available to Skype for Business 2016 clients.

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